(3.2 / 5)1022+ Ratings

Public Desire US Reviews

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Overall Rating

3.2

7 Reviews

556%
431%
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About Public Desire US

Public Desire is a women's fashion brand that offers a wide range of products. They specialize in footwear, including boots, shoes, and sandals. Their collection includes items like the Slinky Twist Front Cut Out Mini Dress, Backless Capri Pant Jumpsuit, Sculpting Mini Skirt, High Neck Cowl Back Mini Dress, and more. They also offer accessories such as the Bailey Cream Woven Medium Bag and the Blame Red Woven Pu Knot Detail Mini Bag.

In terms of services, Public Desire provides worldwide shipping for their products. However, they do not offer free returns and the customer will have to cover the return postage cost. Returns are accepted if the item is unworn, in the original packaging, and returned within 28 days from delivery. Unfortunately, they do not offer exchanges and the item can only be returned for a refund. Please note that any returns considered as damaged, dirty, or worn will not be accepted as these need to be in a resalable condition. Returns not received within the return policy timeframe will also not be accepted. It may take up to 10 working days for your return to be processed and an additional 5 working days for the refund to show in your account.

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Public Desire US Customer Reviews (7)

0/5

sonyat4191

Verified Buyer

Company has not refunded my money

I purchased a pair of shoes. I never received my order. After numerous failed attempts to resolve the issue, I enlisted the help of my bank. I also gave the company a one-star review. Public Desire's customer service team reached out to me and requested that I change and /or remove the one-star rating. They also requested that I close the claim with my bank. They stated they would not refund my money otherwise. Simply put, the company is holding my refund hostage until I comply with their request. Do not buy from this company. They ar not reputable.

Aug 6, 2023

Ulrike Wannemaker

Verified Buyer

Feb 11, 2023

Saidalim Bazhaev

Verified Buyer

Feb 10, 2023

Christine McGee

Verified Buyer

Feb 8, 2023

Ricky Sanders

Verified Buyer

Feb 8, 2023

Davi Araujo

Verified Buyer

Feb 7, 2023

Johnny Jordon

Verified Buyer

Feb 4, 2023

Public Desire US Customer’s Q&A

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Public Desire US FAQs

About us.publicdesire.com Popular Products and Services?

Public Desire is a popular online store that offers a wide range of women's fashion products. Their offerings include boots, shoes, and other types of footwear. They also have a collection of clothing items such as dresses, jumpsuits, and skirts. Some of their popular products include the Slinky Twist Front Cut Out Mini Dress, the Backless Capri Pant Jumpsuit, and the Sculpting Mini Skirt. In addition to clothing, they also offer accessories like the Bailey Cream Woven Medium Bag and the Blame Red Woven Pu Knot Detail Mini Pu Bag. They also have a variety of heels available, including the Bree Bronze PU Barely There Square Toe Mid Stiletto Heels and the Ultra Chic Black Diamante Strappy Square Toe Slim Block Illusion Heel. Public Desire ships their products worldwide.

About us.publicdesire.com Payment Method?

The us.publicdesire.com webshop uses the most common and secure payment methods. This indicates that you can safely use the payment methods they offer. The webshop has been active for quite some time and has built up a good reputation. They have been receiving customers in their webshop for years. The website is secured with an SSL/TSL certificate, as indicated by the closed padlock symbol in front of the URL bar of the web browser.

How can I contact customer service at us.publicdesire.com?

You can contact the customer service at us.publicdesire.com by filling out the form on their Contact Us page. Alternatively, you can email them at support@publicdesire.co.uk or write to them at Public Desire, Studio House, 40 Invar Road, Manchester, M27 9HF, United Kingdom. They also have a phone number, 01622 206156, listed on their website.

How can I start the return process?

To start the return process, please click the link below: https://publicdesire.returns.international/

What payment methods does Public Desire US accept?

Public Desire US accepts all major credit cards, including Klarna, Clear Pay, and PayPal.

How long do I have to return unsuitable items?

You have 60 days from the date the order is received to return any unsuitable items. Please ensure that the item(s) are unworn, and in the original packaging and box.

How much is the US delivery?

Public Desire US’s Standard Delivery (Tracked) costs $9.95 and takes 6-8 working days. The Express Delivery service costs $14.95 and takes 1-2 working days.

Can I return my order?

Yes, you can certainly return your order to Public Desire US within 28 days of receiving the parcel. Please ensure that the item(s) are unworn, and in the original packaging and box.